Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Cleobetra Casino. Please read them carefully before opening an account, depositing funds or playing any game. By using the website or related services, you acknowledge that you have read, understood and accepted these terms.
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1. General terms and acceptance
These Terms & Conditions form an agreement between you and the operator of Cleobetra Casino. They apply to the website, account services, games, promotions and any other services made available through the platform. Additional rules may apply to particular games, competitions or promotional offers. Where additional rules apply, they will be displayed or made available before you participate and will form part of these terms.
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You should only use Cleobetra Casino if online gambling is lawful for you in the place where you are located. You are responsible for checking the laws that apply to your circumstances. Access to the website may be restricted in some jurisdictions, and Cleobetra Casino may limit or refuse access where required by law, regulation, technical controls or internal policies.
By creating or using an account, you confirm that the information you provide is accurate, current and complete. You must update your details if they change. You must not create an account using another person’s identity, provide misleading information, or allow another person to use your account.
Eligibility and account security
- You must meet the applicable minimum legal age for online gambling in Australia and any other eligibility requirements that apply to you.
- You must use your own account and payment method, unless an alternative arrangement has been expressly approved.
- You are responsible for keeping your login details confidential and for all activity carried out through your account.
- You must notify Cleobetra Casino promptly if you suspect unauthorised access, lost credentials or any other security issue.
- You must not use the platform for unlawful activity, fraud, money laundering, funding of criminal activity or any other prohibited purpose.
Cleobetra Casino may carry out identity, age, payment and other verification checks. You may be asked to provide documents or information to complete these checks. Until verification is completed, access to some features may be restricted, and transactions or account activity may be held or reviewed where permitted or required.
2. Accounts, payments and gameplay
You may generally hold only one account unless Cleobetra Casino has approved otherwise. Duplicate, linked or misleading accounts may be closed or reviewed. If more than one account is created in error, you should notify Cleobetra Casino so the matter can be assessed. Any decision about related accounts, balances, wagers or promotional benefits will be made in accordance with applicable requirements and the relevant account rules.
You may deposit funds using payment methods made available on the platform. You confirm that you are authorised to use the payment method and that it belongs to you or has been used with proper permission. Deposits must not be made from a source connected with unlawful activity. Cleobetra Casino may refuse, return or review a deposit where there is a security, compliance, technical or payment concern.
Funds held in your account are intended for participation in the services and must not be used as a means of transferring money to another person. You must not deposit funds solely to withdraw them without genuine play, or use the platform to move funds between payment methods. Activity may be reviewed where it appears unusual, abusive or inconsistent with these terms.
Withdrawal requests are subject to account verification, payment checks, applicable withdrawal rules and any relevant game or promotional terms. Cleobetra Casino may return funds to the original payment method where appropriate or request further information before processing a withdrawal. You remain responsible for ensuring that the withdrawal details you provide are accurate.
Wagers and game results
A wager is accepted only when it is recorded by the platform. You should check your account history and game information regularly and report any apparent error as soon as possible. If a technical fault, display error, interruption or other system issue affects a game or transaction, Cleobetra Casino may investigate and take reasonable corrective action. Wagers or results affected by a confirmed error may be voided or adjusted in accordance with applicable requirements.
Game outcomes are determined by the relevant game systems and applicable rules. You must not attempt to manipulate a game, exploit a software fault, use automated tools, interfere with the website, or obtain an unfair advantage. Suspected cheating, collusion, fraud or misuse may result in suspension, cancellation of activity, withholding of funds where permitted, or account closure.
Promotions and offers
Promotions, bonuses and other offers are subject to their own terms. These may include eligibility requirements, qualifying activity, expiry conditions, wagering requirements, contribution rules, maximum values or withdrawal conditions. You should read the specific offer terms before accepting or using an offer. Cleobetra Casino may withdraw, amend or cancel an offer where permitted, including where it has been misused or claimed through duplicate or misleading accounts.
3. Responsible gambling and prohibited conduct
Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Only gamble with money you can afford to lose. Set personal limits before you play, take regular breaks and avoid gambling when you are distressed, tired, under the influence of alcohol or making decisions under pressure.
- Do not chase losses or increase stakes to try to recover money.
- Do not borrow money, use essential household funds or use credit irresponsibly to gamble.
- Use available account controls, deposit limits, time reminders or similar tools where offered.
- Request a break or account exclusion if gambling is no longer enjoyable or is becoming difficult to control.
- Seek independent support from an appropriate Australian gambling-help service if you are concerned about your gambling.
Cleobetra Casino may apply responsible gambling measures, including limits, cooling-off periods, account restrictions or exclusion. A request to close or exclude an account may not be reversible during the selected period. You must not attempt to avoid a restriction by opening another account or using another person’s account. If you ask to be excluded, you should also consider blocking access to gambling services and seeking support outside the platform.
You must not use Cleobetra Casino to threaten, harass, abuse or impersonate another person. You must not upload harmful material, distribute malicious software, interfere with security controls, scrape or copy platform content without permission, or use the website in a way that could damage its operation or reputation.
4. Privacy, changes and legal information
Personal information is handled in accordance with the Cleobetra Casino Privacy Policy and applicable privacy requirements. Information may be collected and used to provide services, verify identity and age, process payments, prevent fraud, meet legal obligations, manage risk, support responsible gambling and improve the platform. You should review the Privacy Policy to understand how information is handled and what choices may be available to you.
The website and its content are provided subject to availability. Cleobetra Casino does not guarantee that the platform will always be uninterrupted, error-free, secure or compatible with every device. Access may be suspended for maintenance, technical issues, security reasons, legal requirements or other operational reasons. You should keep your own records of important account and transaction information.
To the extent permitted by law, Cleobetra Casino is not responsible for loss caused by your failure to protect account credentials, inaccurate information supplied by you, unsuitable equipment or connection problems outside its reasonable control. Nothing in these terms excludes or limits rights, guarantees or remedies that cannot lawfully be excluded or limited under Australian law.
Suspension and closure
You may stop using the platform and request account closure at any time, subject to any necessary verification or compliance review. Cleobetra Casino may suspend, restrict or close an account where it reasonably considers this necessary for security, responsible gambling, legal, regulatory, payment or operational reasons, or where these terms have been breached. Closure does not remove obligations that arose before closure, including obligations relating to unlawful conduct, disputed transactions or outstanding reviews.
Changes and governing law
These terms may be updated from time to time to reflect changes to the services, law, technology, security requirements or business practices. The updated version will apply from the date it is made available unless a different date is stated. You should review the terms regularly. Continued use of Cleobetra Casino after an update indicates acceptance of the revised terms.
These terms are intended to operate consistently with applicable Australian law and any mandatory rights or protections that apply to you. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. Any question, complaint or dispute should be raised through the available support or account channels so it can be reviewed appropriately.
