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Cookies Policy
This Cookies Policy explains how Cleobetra Casino uses cookies and similar technologies when you visit or use its website and related online services. It should be read together with our Privacy Policy and any applicable Terms and Conditions. By continuing to browse or use the website, you acknowledge that cookies may be used as described below. Where required by law, we will request your consent before placing non-essential cookies on your device.
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1. What cookies are
Cookies are small text files that a website places on your computer, mobile phone, tablet or other device. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a website function correctly, remember choices and understand how visitors use its pages. Some cookies are created by the website you are visiting, while others may be placed by authorised service providers that support website operation, security, analytics or communications.
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We may also use technologies that perform a similar function, including pixels, tags, software development kits, local storage and device identifiers. In this policy, we refer to these technologies collectively as cookies unless a distinction is necessary. The information collected through these technologies may include an online identifier, browser type, device type, approximate location, pages visited, session activity, referral source and technical information about how the website is used.
Cookies do not normally contain information that directly identifies you by name. However, information obtained through cookies may be combined with account, transaction or other information that you provide to us. When this occurs, we treat the combined information as personal information and handle it in accordance with our Privacy Policy and applicable Australian privacy requirements.
Types of cookies
- Session cookies are temporary and are generally deleted when you close your browser. They can support functions such as maintaining a secure session while you move between pages.
- Persistent cookies remain on your device for a set period or until they are deleted. They may remember settings, preferences or information about previous visits.
- First-party cookies are placed by Cleobetra Casino or by a service operating on our behalf.
- Third-party cookies are placed by another provider whose services may be integrated into the website. The third party may process information according to its own privacy documentation.
2. How we use cookies
The cookies used on the website may have different purposes. Some are necessary for the website and online gambling services to operate. Others help us improve performance, remember preferences, understand usage or present information that may be more relevant to visitors. The exact cookies in use may change as the website, technology or service providers change.
Strictly necessary cookies
These cookies are required for core website functions. They may support account access, secure areas, navigation, fraud prevention, session management, responsible gambling controls, payment-related steps and the protection of the website against misuse. Because the website may not function properly without them, these cookies generally cannot be disabled through a cookie preference tool. They do not usually require consent where they are essential to provide a service requested by you, although the legal basis may depend on the circumstances.
Functional and preference cookies
Functional cookies remember choices you make, such as language, region, display settings or other preferences. They can make future visits more convenient and help provide a consistent experience. If you reject these cookies, some preferences may not be saved and certain features may need to be selected again each time you visit.
Analytics and performance cookies
Analytics cookies help us understand how visitors use the website. They may show which pages are visited, how users move through the website, whether pages load correctly and where improvements may be needed. We use this information in aggregated or otherwise controlled form to monitor performance, identify technical issues, improve content and make the website easier to use. Where appropriate, analytics information is collected with safeguards designed to reduce direct identification.
Advertising and marketing cookies
Where used and permitted, marketing cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content and provide information that is more relevant to a visitor. These cookies may be placed by Cleobetra Casino or by advertising and measurement providers. We do not use cookies to avoid or override responsible gambling safeguards. Marketing communications and advertising remain subject to applicable law, consent requirements and any available opt-out choices.
Security and compliance
Cookies and similar technologies may be used to detect unusual activity, protect accounts, reduce automated abuse, investigate suspected fraud and support compliance processes. These measures may help us keep the website and users' information secure. Blocking or deleting security cookies may affect access to some services or cause additional verification steps.
3. Managing cookies and your choices
You can manage cookies in several ways. If the website provides a cookie banner, preference centre or consent tool, you can use it to accept or reject categories of non-essential cookies. Your choices may be stored in a preference cookie so that we do not ask you again each time you visit. If you change devices, browsers or clear your cookies, you may need to set your preferences again.
You can also use your browser settings to block, delete or limit cookies. Most browsers allow you to review stored cookies, block third-party cookies, delete cookies when the browser closes or receive a warning before cookies are placed. Instructions vary between browsers and devices, so you should consult the relevant help or support information for your browser.
Disabling all cookies may affect the availability, security or performance of the website. You may be unable to log in, maintain a secure session, use account features or complete certain activities. Blocking cookies does not necessarily remove all information previously collected, and it may not prevent every form of online tracking. You may need to manage similar technologies separately through your device or browser settings.
- Accept essential cookies so that core website and account functions can operate.
- Reject or limit optional cookies where you do not want analytics, preference or marketing technologies used.
- Review your cookie settings from time to time, particularly after updating your browser or device.
- Use available unsubscribe or opt-out controls for marketing communications where applicable.
- Contact us through the official contact or support channel shown on the website if you have questions about your choices.
Cookie preferences are separate from account, privacy, identity verification and responsible gambling settings. Changing cookie choices does not close an account, change gambling limits, withdraw consent for other processing activities or alter the application of our Terms and Conditions.
4. Third parties, retention and updates
We may use trusted providers to host, secure, analyse, maintain or improve the website and its services. Some providers may place or access cookies on our behalf, while others may operate their own technologies when their content or services appear on the website. These providers should only receive access to information needed for their authorised functions, subject to applicable arrangements and legal requirements. Third-party practices are governed by the relevant provider's privacy or cookie notice, where applicable.
The length of time a cookie remains on your device depends on whether it is a session or persistent cookie and on its particular purpose. We aim to keep cookie information only for as long as reasonably necessary for the purpose for which it was collected, to meet legal or regulatory obligations, to resolve disputes, protect our rights or maintain security. The retention period may also depend on the settings applied by a third-party provider.
The website may contain links to external websites or services. We are not responsible for the cookie practices, security or content of websites that we do not operate. You should review the privacy and cookie information of an external website before providing information or allowing technologies to be used.
Changes to this policy
We may update this Cookies Policy when our website, technologies, service providers or legal obligations change. The updated version will be published on this page with a revised date where appropriate. Changes may affect the categories or purposes of cookies used. We encourage you to review this page periodically so that you remain informed about how cookies are used and how you can manage them.
Questions and privacy requests
If you have a question about this policy, want more information about cookies or wish to exercise a privacy right, please use the official contact or support channel made available on the Cleobetra Casino website. We may need to verify your identity before responding to a request. Any privacy request will be handled in accordance with applicable Australian law, our Privacy Policy and any relevant regulatory requirements.
This policy is general information and does not replace the website's Privacy Policy, Terms and Conditions or any specific consent notice displayed when you use a particular service. If there is an inconsistency, the applicable legal notice or terms will apply to the extent permitted by law.
